Wherever you are on your cultural learning journey we tailor our in-person and on-line services to meet your needs.
Our on-line learning has been delivered to over 143,000 people with an NPS (Net Promoter Score) of 84 (Qualtrics NPS)
Our in-person learning has been delivered to over 3,600 people with an NPS (Net Promoter Score) of 85 (Qualtrics NPS)
From cultural awareness training, to building cultural capability, to enabling cultural safety, or living and working with cultural intelligence, we can help.
We work with you to experience culture and build knowledge, so you can apply what you learn with confidence to create lasting change.
Most of us just want to contribute positively to society in the most appropriate and impactful way, not purposefully offending anyone. However, there is tension in Australia, and it takes awareness and skill to navigate the complexities of over 270 different Aboriginal and Torres Strait Islander Language Groups and over 230 years of a challenging shared history. With our specialised learning we take these very important next steps with you. Enabling you to understand alternate perspectives and ancient wisdom, and how they relate to self-reflective practices for transformative action to truly take place.
- Cultural learning in-person
- Cultural learning online
- Cultural learning on-Country
- Cultural capability frameworks
- Cultural safety frameworks
- Cultural safety strategies
- Culturally responsive strategies
- Our learning is designed to meet you where you are.
- We are adaptable and flexible, with respect to your circumstances and situations.
- You could have legal requirements you must adhere to, or simply want to grow your capacity to be active allies.
- Our learning will enable you to take the next steps confidently, putting your knowledge into action to make a real difference.
- Our learning practices are grounded in ancient wisdom, endorsed by Elders of Aboriginal and Torres Strait Islander Language Groups from all across Australia.
- Our learning design is framed by neuroscience, we understand how hard it is to change your mind and create new habits.
- Our learning delivery embodies and supports emotional intelligence and growth, we understand you bring your entire self to learning.
- Our learning strengthens your will to be a positive contributor to our society.
- What are we waiting for as a country, when will we individually and collectively mature in strength and unity?
- We truly believe we can help and play out part, sharing space to have a more sophisticated conversation about where we are, where we want to be, and decide together actions that will actually get us there.
See below for an example of how your learning journey could be created against our framework:
Each box represents the four indicators you may try and progress in.
These indicators can describe the specific and observable behaviours that demonstrate your capability in action.
Level 1 – Beginning
(Cultural Awareness)
Foundational
You might say: “I’ve done some online and in-person training but I’m not confident about what happens next? I’m nervous of offending someone if I try something”.
- When you are Beginning you are learning, identifying and empathising.
- Compliance training (L&D) and Reconciliation Action Plan (RAP) deliverables.
Level 2 – Developing
(Cultural Safety)
Integrated
You might say: ”I consciously create culturally safe environments in my personal and professional spaces; I am aware of how diverse we are – I am an Ally.”
- When you are Developing you are understanding, promoting and evaluating.
- Increase in First Nations employment, employee satisfaction and talent retention.
Level 3 – Advancing
(Cultural Responsiveness)
Scalable
You might say: “I am open to new ideas that may conflict with the ideas, beliefs and values of my own culture, and I can see differences as equal – I am an Active Ally”!
- When you are Advancing you are creating, providing and adapting.
- Increase in First Nations procurement activity, updated policies, stronger relationships internally and externally, greater trust and brand equity.
Level 4 – Modelling
(Cultural Intelligence)
Systemic
You might say: “I look for every possible opportunity to have a more sophisticated conversation to understand others and chart a better way forward – I am an agent of change”!
- When you are Modelling you are leading, endorsing and embedding.
- Unity and strength across the organisation, zero racism, and exercising ancient wisdom with contemporary intelligence for better outcomes.
Proficiency levels are cumulative: for instance, it is assumed that somebody at proficiency Advancing demonstrates all behaviours, skills and knowledge listed under proficiency Beginning and Developing for that capability.
