Our People
Luke Jeffery
Founder and Managing Director
Selena King
Principal
Klair Carney
Office and Engagement Manager
Josh Iraia
Senior Consultant
Scott Chrisman
Creative and Production Manager
John Jeffery
Senior Associate
Jennifer Morgans
Senior Associate
Will Pawa-Oui
Senior Associate
Everywhen Way
You cannot empower, without enabling first.
The Everywhen Way is a conceptual framework that guides and informs the decision-making process of all our work.
Truth
Truth is where it starts, creating the foundation for freedom and sustainability – acknowledging and understanding the role of intergenerational trauma.
Enabling opportunities to voice and learn about the truth ensures programs and partnerships are built with integrity for shared prosperity.
Healing
Healing comes after truth, a space where stories are told, perspectives are respected, and the healing journey is taken together – an integral step towards reconciliation.
Enabling opportunities for trauma-informed healing to take place ensures the past is recognised, and the complexities and nuances of the whole person, community and culture is embraced and supported.
Self-determination
Self-determination is realised when truth and healing have enabled the process of choice – the freedom and strength to decide on what is best for the individual and the collective.
Enabling opportunities for First Nations voices to be part of the decision-making process for Indigenous and non-Indigenous outcomes, ensures Aboriginal and Torres Strait Islander people play a leading role in restoration through reciprocity.
Economic Independence
Economic Independence is actualised when truth, healing and self-determination combine to provide a platform for socio-economic stability.
Enabling opportunities to partner with First Nations for wealth creation through economic empowerment is paramount to the economic and social health of Australia.
Indigenous Success
Indigenous leadership and success is Aboriginal and Torres Strait Islander executives and board members, as much as it is frontline health workers of community controlled providers.
Enabling opportunities for Indigenous ways of knowing, being and doing to be embedded in Australian business and society will rewrite the narrative and add immeasurable value to our existing way of life.
Our Approach
We Listen
We Listen
Our listening approach ensures we uncover the real need. Through key lines of enquiry we ask the right questions to uncover the challenge and actively listen to thoroughly absorb all information. We take a path of divergence to gather quantitative and qualitative data, before we then converge with a targeted approach to hypothesising potential solutions.
We Design
We Design
Our co-design process ensures fit-for-purpose excellence. From our experience, the best design results come from the human at the centre of the need, blended with experts with diverse backgrounds and perspectives working together to push the thinking. Our approach prioritises design thinking, a process to drive creativity and innovation. It incorporates the rigour of the traditional analytical design approach, but it begins with the end user and includes periods of open-ended, divergent, exploratory thinking.
We Enable
We Enable
We enable community-led solutions. We are driven by the power of enablement and the endless possibilities it presents. Our approach to enable ensures we work together to develop solutions that will endure. We adopt an iterative approach to implementation to ensure that all relevant information that is captured in the Listen and Design stage is continually tested and refined as new information comes to light.
We Grow
We Grow
Our unified approach ensures we grow together. At the beginning we ‘run in front’ and take a lead to ensure we are trying to solve the right challenge. Next, we ‘run beside’ and work collaboratively to design and enable implementation of the solution. Lastly, we ‘run behind’ and play a supporting role to those who are leading the delivery of the solution.
Our Guiding Principles
Our vision is the destination on the map, our guiding principles is the compass to help us get there.
We are agents of truth
We seek truth, we own our promises and our actions. We walk together with community to enable truth-telling and allow truth to guide our work. We pragmatically challenge assumptions and remain relentlessly curious in the pursuit of truth. We are accountable to community and the truth.
We stimulate innovative thinking and bold ideas
We are confident and courageous in collaboration, approach and design. We are purposeful and diligent in our endless pursuit of getting to a better place. Indigenous knowledge and fresh perspectives enable us to continually solve complex problems. We embody Indigenous ways of thinking and being, and blend with Eurocentric philosophy to create strategic, implementable solutions.
We accept mistakes
We don’t settle for anything less than excellence. We are unapologetic in our pursuit of social and economic parity for Australia’s First Nations people, and this is reflected in all of our work. Together with our partners, and our people, we create change through high performance. We have the bravery and vulnerability to admit when we are wrong, and the courage to change, continually improve and evolve.
We build social value through commercial strength
We are driven to impact investment. It’s not just alright to be commercial, it’s essential. Investing in ourselves and our customers creates a shared commitment to change. Prosperity must be underpinned by social and economic opportunity.
We champion voice
We are vocal on critical matters that affect our sector, and we work with community to strategically amplify their voice. We outwardly celebrate the success of our partners and our people and nurture an environment of independence in thinking and expression. We utilise the vehicle of communication across diverse platforms to deliver messages of significance. Our collective voice is heard from a position of influence, communicated strategically and impactfully through strong partnerships.
We deliver exceptional customer service
We simply do more than what is expected. We know our business inside and out, we always maintain a positive attitude and we creatively problem solve. We respond quickly every time, no exceptions. We actively listen, not waiting to respond, and we embody a personal approach. We simply keep our word and go above and beyond to make memorable impressions – on all stakeholders – at every touch point of brand interaction.
We understand that every moment counts
We enable and empower with every piece of energy. We are accountable to community and to partners, therefore we are working on their clock – we are acutely aware every second counts. We are driven to impact positively at every interaction and maximise every opportunity to influence a moment. We make an impression.
Our Patron
Aunty Ed
(Heather Edwards)
Our Patron
Everywhen stands on the shoulders of giants. We lift our heads and our eyes to see further because of those that have gone before us.
We benefit today with freedom and choice because of the sacrifices past generations have made and continue to make.
They have laid the foundations for us to lead and succeed.
Everywhen continues to be guided by Elders and their stories and experiences of the past, the wisdom they bring to the present, and the legacy they will pass on to the future.
We particularly respect and honour our Patron Aunty Ed, Heather Edwards, who continues to pass on knowledge, traditions and old ways to ensure our culture is rich, real and alive.
Our purpose of uniting for enduring change is driven by these teachings to truly enable our vision of First Nations leadership and success.